Reviews
What customers say — Google is the largest, most representative sample.
How They Compare
Against typical Florida pool builders.
Standing & Verification
Official-record checks from FL DBPR, permit databases and state records.
Permit Track Record
Built from City of Orlando permit history — volume, value and work-mix over time. No other directory shows this.
Recent Permits
Pulled from City of Orlando permit history — proof of active, valued work.
Current Workload
Open permits as of June 2026 — a proxy for current activity.
License & Credentials
Florida state contractor license & scope of work.
✓ FL DBPR record found- License #
- CPC1458098
- Type
- Certified Pool/Spa Contractor
- Status
- Active
- Qualifier
- TACHENY, JAMES R
Ownership
Service Area
Based near 6896 W Grover Cleveland Blvd, Homosassa, FL 34446.
Serving its Florida market — see the build map for exact coverage.
aloha-custompools.com ↗
Two Perspectives
What they show vs. what customers share — spot-check for stock photos.
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Pool Cost Estimator
Florida market averages — adjust for your project.
up to 300 sq ft
300–500 sq ft
500–700 sq ft
About Aloha Custom Pool Builders & Service
Aloha Custom Pool Builders & Service has pulled 58 verified permits across the City of Orlando market since licensing in 2011, with their peak year reaching 8 permits in 2020 — and an average permitted project value of $45,000 that signals mid-to-upper-range custom work.
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The permit record tells a specific volume story. Aloha logged 58 total permits going back to at least 2018, with 2020 standing out as their busiest year at 8 permitted projects averaging $27,250 each. In 2021 they pulled 4 permits at an average cost of $45,000 — suggesting they were moving toward higher-value builds as post-pandemic demand pushed prices up. By 2022 they had slowed to 2 permits averaging $45,000, and in 2024 only 1 permit was filed at $20,000. Two permits remain open as of the current record. Recent addresses on file include 930 N Texas Ave in Spring Lake (a $20,000 pool finaled in April 2024) and 8618 Tallfield Ave in Randal Park (a $50,000 pool finaled in August 2022).
Geographically, Aloha's permitted work is concentrated in specific Orlando neighborhoods rather than spread thin across the metro. College Park and Lake Nona South each show 5 permits — tied for the top spots — with Storey Park, Delaney Park, Randal Park, and Spring Lake each accounting for 2 permits. That concentration in College Park and Lake Nona South suggests they have built a foothold in those markets and likely have references available from neighbors in those areas. Homeowners in College Park or Lake Nona South in particular may be able to find other Aloha customers within a few blocks.
Their work type mix reveals a contractor that does more than just pool construction. Of the 58 total permits, 24 are classified as Pool, 14 as Other, 13 as Repair, 4 as SFR (new single-family residential builds), and 1 each as Fence and an unclassified type. That 22% repair share is meaningful — it suggests Aloha is actively handling pool service, equipment, and structural repair jobs, not only new builds. The SFR permits indicate they have worked on pools tied to new home construction as well. The qualifying license holder is James R. Tacheny (license CPC1458098, certified since 2011 as a Certified Pool/Spa Contractor by FL DBPR). Of the 58 permits on file, 20 have reached final inspection — a 91% project completion rate on closed permits, which is a credible signal that they see jobs through to sign-off.
Customer reviews on Google — 246 of them, averaging 4.7 stars — show a pattern worth reading closely. The most frequently mentioned praise themes are being knowledgeable (weight 5), recommending the company (weight 5), design quality (weight 4), crew professionalism (weight 4), communication (weight 4), and cleanliness on the job site (weight 4). One satisfied customer wrote: "the rock waterfall feature exceeded my expectations — well, actually the whole pool did." Another noted a full turnaround after management hired a new coordinator named Amber: "When I call she is very responsive to my needs and wants!" The weekly pool cleaning service also draws specific praise — one reviewer called technician Alex "an outstanding professional who is reliable and knowledgeable." The complaint tags from lower-rated reviews flag delays/stalling (raised by 2 separate reviewers) and quality issues (1 reviewer), which is consistent with the construction timelines cited in several 1-star reviews. Homeowners should ask directly about current lead times and get a written schedule before signing.
Practically speaking, the data positions Aloha as a mid-volume contractor that handles construction, repair, and ongoing service — a broader scope than pure new-build shops. Their average permitted project value of $45,000 (in their highest-activity years) and the types of work in their portfolio suggest they are suited for custom backyard pools in the $40,000–$60,000+ range. With 2 open permits currently on file and the most recent permit processed in April 2024, they appear to be operating at a reduced pace compared to their 2020 peak — which could mean shorter wait times for new customers, or could reflect a shift toward service work. Either way, their 13 repair permits and the positive service reviews suggest they remain active in the Citrus County and Central Florida market for maintenance and repair alongside new builds.
Credentials & Recognition
FSPA/PHTA certifications & design awards when on file.
CPC · top FL pool credentialBuildZoom-listedAloha Custom Pool Builders & Service — Frequently Asked Questions
Answered from public records.
Is Aloha Custom Pool Builders & Service licensed?
Yes. Aloha Custom Pool Builders & Service holds Florida license CPC1458098, classified as a Certified Pool/Spa Contractor — the state's top-tier pool credential. The qualifier of record is James R. Tacheny, licensed since 2011 through the Florida Department of Business and Professional Regulation (DBPR). You can verify current status at any time at myfloridalicense.com.
How many pools has Aloha Custom Pool Builders & Service built?
Public permit records show 58 permits on file dating back to at least 2018. Of those, 24 are specifically classified as Pool permits. Their peak year was 2020 with 8 permits, and they permitted 4 pools in 2021, 2 in 2022, and 1 in 2024. The 58-permit total spans new pool construction, repairs, and related residential work.
What does a pool from Aloha Custom Pool Builders & Service typically cost?
Permitted project valuations — which reflect the contractor's reported construction cost — averaged $45,000 in both 2021 and 2022, their most active recent years. In 2019 permits averaged $21,167 and in 2020 they averaged $27,250, suggesting a range that has trended upward. Keep in mind permit valuations are often conservative; the actual all-in price including decking, screening, and equipment is typically higher.
Where does Aloha Custom Pool Builders & Service build?
Permit records from the City of Orlando show Aloha's highest concentration in College Park and Lake Nona South (5 permits each), followed by Storey Park, Delaney Park, Randal Park, and Spring Lake (2 permits each). The company is based at 6896 W Grover Cleveland Blvd in Homosassa, FL, and serves the broader Citrus County and Central Florida market.
What types of work does Aloha Custom Pool Builders & Service permit?
Their 58-permit mix breaks down as: 24 Pool (new construction), 14 Other, 13 Repair, 4 SFR (single-family residential new builds), 1 Fence, and 1 unclassified. The 13 repair permits indicate they are actively handling pool equipment and structural repair work alongside new builds — an important distinction if you need service or renovation rather than a brand-new installation.
How busy is Aloha Custom Pool Builders & Service right now?
As of the most recent permit data, Aloha has 2 open permits on file. Their last processed permit was in April 2024 (a $20,000 pool at 930 N Texas Ave in Spring Lake, which was subsequently finaled). Their permit pace has slowed from a peak of 8 in 2020 to 1 in 2024, which may indicate capacity availability — but confirm directly when you call at (352) 855-4099.
What do customers say about Aloha Custom Pool Builders & Service?
Aloha holds a 4.7-star rating across 246 Google reviews. The top praise themes are being knowledgeable, willingness to recommend, design quality, crew professionalism, communication, and job-site cleanliness. One reviewer said the completed pool and waterfall feature exceeded their expectations. On the other side, 2 separate reviewers raised concerns about delays and project timelines, and complaint tags also flag occasional quality issues. Read the full reviews to form your own view before committing.
How long has Aloha Custom Pool Builders & Service been operating?
License CPC1458098 under James R. Tacheny was issued in 2011, making the company at least 14 years old as of 2025. The 58 permits on public record confirm sustained activity across multiple years, with verified work dating back to at least 2018 in the City of Orlando permit database. The company also has an established web presence at aloha-custompools.com.
Has Aloha Custom Pool Builders & Service had any complaints about delays?
Yes — the complaint data flags delays/stalling as a recurring theme, cited by at least 2 separate reviewers in their own words. One reviewer described waiting 17 months from initial contact to projected construction start. Another noted a 180-degree improvement after management hired a new coordinator. If timeline is important to you, ask for a written build schedule and milestone dates before signing any contract.
Does Aloha Custom Pool Builders & Service handle pool service and maintenance?
Yes. Beyond new construction, Aloha's permit record includes 13 Repair permits, and multiple customer reviews specifically praise their weekly pool cleaning service. Reviewers name individual technicians — Alex, Katia, and Brandon — by name for reliability and knowledge. One reviewer operating an Airbnb property highlighted the service team's ability to work well with renters. This dual construction-plus-service model is relatively uncommon among pool contractors.
How do I contact Aloha Custom Pool Builders & Service or get a quote?
Call them directly at (352) 855-4099 or visit aloha-custompools.com. Their office is located at 6896 W Grover Cleveland Blvd, Homosassa, FL 34446. You can also use the quote request form on this FloridaPoolInsider profile page to send a message, or click 'Claim this Profile' if you are the business owner and want to receive lead inquiries directly.
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