Waterline Pools and Spas

Yes. Waterline Pools and Spas holds an active Florida state license CPC044073, classified as Certified Pool/Spa Contractor, verified through the Florida Department of Business and Professional Regulation (DBPR). The license has been held continuously since 1988 under qualifier Victor Lynn Norberg. You can independently confirm the current status at myfloridalicense.com by searching license number CPC044073.

Public permit records show 341 total permits filed with the City of Orlando, of which 195 are specifically classified as Pool permits. Their peak year was 2020 with 33 permitted pool projects in a single year. More recently they pulled 11 permits in 2023, 6 in 2024, and are already at 4 through early 2026, suggesting a steady if reduced pace compared to their 2020 peak.

Based on permit valuations filed with the City of Orlando, the average estimated project cost has been $58,455 in 2023, $72,833 in 2024, and $77,000 so far in 2026. Note that permit valuations are estimates of construction value submitted at permit application — final contract prices may vary. The trend clearly shows their projects trending toward the $70,000–$90,000 range in recent years.

Their heaviest permit concentration is in College Park (49 permits), followed by Lake Nona South (25), Randal Park (13), Baldwin Park (12), Vista East (11), and Delaney Park (10). Their base is at 5605 Hansel Ave, Orlando, FL 32809. The permit data shows they work primarily within the Orlando city limits, with a clear lean toward established, infill residential neighborhoods.

Of their 341 total permits, 195 (57%) are Pool-type permits, making pools their core product. The remaining mix includes 85 classified as Other work, 19 Single Family Residence (SFR) permits — indicating some new-construction pool tie-ins — 6 MasterFile records, and 3 residential building (RESB) permits. They do not appear to operate as a general remodeling contractor; pool construction is clearly the primary scope.

As of June 2026, Waterline has 10 open permits in progress. Their most recent permit was filed May 11, 2026 for a $90,000 pool in the Bel Air neighborhood, followed by an $80,000 project in Wedgewood Groves on May 8, 2026. Ten concurrent open projects is a moderate workload for a firm of their size, which historically handled up to 33 projects in a single year.

Waterline holds a 4.5-star rating across 33 Google reviews. The most commonly praised attributes across the review corpus are: recommend (11 mentions), crew quality (7), communication (7), design skill (6), on-time delivery (6), work quality (5), and beautiful results (5). Reviewers frequently single out designer Adam Coyman by name for communication and responsiveness. A small number of reviewers (3) mention rudeness and 2 cite delays, which is worth factoring into your expectations.

The Florida DBPR license CPC044073 has been active since 1988, giving Waterline Pools and Spas approximately 38 years of state-licensed operating history as of 2026. Their 341 building permits on public record — spanning multiple years of City of Orlando data — provide independent third-party documentation of continuous active operations well beyond any marketing claim.

Review data shows mixed signals on warranty follow-through. On the positive side, reviewer David Simon documented that Waterline dispatched repair crews in a timely manner to fix a failed LED light and settling pavers within their warranty period. However, negative reviews mention that warranty claims can require arbitration under their contract terms, and at least two reviewers describe unresolved post-completion defects including deck sinking and waterline tile issues. Ask specifically about the warranty arbitration clause before signing any contract.

Yes, permit records include 19 Single Family Residence (SFR) permits, indicating they work on new-construction homes in addition to existing residences. Reviewer David Simon noted he purchased a new-construction house in Winter Park and had Waterline build the pool. Their presence in Lake Nona South (25 permits), a high-growth area with significant new-home activity, further supports their comfort with new-construction pool installs.

You can reach Waterline Pools and Spas by phone at (407) 339-3100 or by email at info@waterlinepoolsandspas.com. Their website is waterlinepoolsandspas.com. To claim this profile and receive quote requests directly, the business owner can use the claim form on this page. For a quick project inquiry, use the 'Get a Free Quote' form above and your request will be routed to their team.

Of their 341 total permits on record, 170 have reached final inspection — a completion rate of approximately 94% when accounting for current open permits still in progress. This is a meaningful metric: a high finalization rate means projects are getting inspected and signed off rather than sitting indefinitely open, which can indicate both project completion and regulatory compliance discipline.